X

     To register with GADGETS you need to click on sign up.  Fill up the create account form and you will receive an e-mail verification message on the registered e-mail id.  Once you verify the e-mail id the account gets activated.  You need to be a registered user to buy a product.  Having an account helps you to speed up the ordering process and keep a track of the orders, shipments, refunds etc.
     Click on Sign In button  Put your registered email id and click Forgot Password link  A link will be emailed to you which you need to select  Put your new password and you will be able to log in
    Placing an order or buying any product on the site is very simple. Select the product you want to buy, Click on ;- Buy Now or Pre-Order Now button on the product page. Sign in with your existing account or create a new account by filling the required boxes. Next enter your Shipping Address with correct contact details. Check the Order Summary and proceed to Payment
    There are lots of options for making payments with us. You can be assured with the trusted payment gateway partners as they use secure encryption technology to keep your transaction details confidential at all times. The payment modes available with GADGETS.com are:  Credit / Debit Cards - Visa, MasterCard  Paytm  Google Pay  Bhim UPI  Phone Pay  Cash on Delivery
    COD orders are placed when a customer wants to make the payment only once after receiving the products physically. There are certain terms that one needs to keep in mind while placing a COD order: When you place a COD order on Gadgets.com, you will be receiving a call from our customer care agent also a mail containing the order confirmation will be sent to you. In case you don’t pick up the call or your contact no. is not reachable you can call and confirm the order yourself Additional shipping charge Rs.100 could be applicable if the standard order value is less than Rs.1999, based on products’ availability or forthcoming status which you have ordered. There is a purchase limit for placing an order when choosing your mode of payment as COD which depends on your pin code. The fulfillment of COD orders are not available on certain pin codes, so to check the same you need to click the link stating COD service availability on the product page and in the search bar enter the pin code which lets you know whether COD service is available on your location or not. If the COD option is not available at your location, one can always place order using Credit / Debit card, online UPI payment options. In some cases, the COD facility is not available at a particular pin code because our shipping partners do not service on those particular locations. The COD amount should be handed over to the delivery agent before opening the order package. Returns & Refunds on products will not accepted under any circumstances, if the customer opens the parcel before paying the delivery partner** No COD option available for pre-owned products**
    Availability of COD service depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery. Our courier partners have limits on the cash amount payable on delivery depending on the destination and your order value might have exceeded this limit. Please enter your pin code on the product page to check if COD is available in your location.
    Pre-order is one way to get your hands on first of your Favourite Games & Products as soon as it is released in India. When you pre-order any product, you authorize us to charge your account and ship and deliver the product once the same is released. From time to time we run promotional discounts and also offer freebies till the supplies last. Price guarantee is offered by GADGETSPUNE.COM only on certain products* This means that if the price of some product has been hiked after the release you have to pay extra price on which you pre-ordered the product. The shipment of the ordered product or game starts on or after it is released in India. We strive towards delivering the order as soon as the product is released. Sometimes the publisher might limit the product availability, in that case the orders are dispatched on first come first serve basis. In case there is a delay in the release we try working it out with the manufacturer and also keep our customers informed about the same.
    For metro cities, shipments are reached generally within 2-3 days itself from the day it gets shipped. For cities it may take 2-7 days more. You will receive an email notification to your registered email address as soon as your product gets shipped. Kindly check your spam box as well for such notifications. Shipment for Pre-Order products starts on the day of release**
    Refund Policy for Physical Orders: Company provides refund only in case of faulty and damaged condition, after investigation. For PC games, kindly be aware of the high systems requirements before making of its purchase as there are no refunds or returns possible under any circumstances for PC games** The reason being Disk Data & Digital Codes of PC games can be redeemed only once. Refund will be processed for the canceled order only through the same mode of payment i.e. Payment to same account which you used during the transaction. For Credit card/Debit card mode of payment, refund processing will be timed as per bank’s standard time frame which is approximately 10-15 business days. For COD mode of payment, refund processing time is 15-20 working days. Refunds for COD will be made to the bank accounts provided by the customer and to the same account only or through Cheque’s issued to the customer’s given account number. For non-delivered items, Refunds will be processed only on confirmation that the product was not delivered to you. Such Refunds will be processed through Bank Transfers only. Refunds through COD, Cheque, UPI will not be accepted under any circumstances Such Refund can take upto 5-15 working days. On Prepaid orders, 5% cancellation charges will be deducted on refund amount. All rights reserved with GADGETS.COM Kindly read the Terms and Conditions from time to time, to be updated with the Latest Terms and Conditions. Refund Policy for Digital Orders: Refunds will not be issued under any circumstances, due to customer’s dissatisfaction with the product once code has been delivered to him. Refunds will not be issued if the customer has bought the wrong game once the code has been delivered to him. In certain cases (Unprocessed transactions), refunds will be processed only through the same mode of payment i.e. payment to same account which had been used during the transaction. 5% cancellation charges will be deducted on refund amount. Refunds will not be issued under any circumstances if customer’s computer does not meet the minimum product requirements. Please read the minimum PC requirements before purchasing any PC Game CD or PC Game Digital Codes**
    Firstly, Please check your Bank / Credit card account to ensure that the amount has been debited. If the same has happened after the payment failure, the bank normally rolls backs the amount in 8 business days. The time taken varies from bank to bank, and unfortunately, we won’t be able to help you in such a situation. You can always check your statements or call the Banks Customer Care number
    Click on Contact Us link at the bottom of the page and fill the details with your query, or Contact Help Desk at number +91-8551841841 from 10 am to 6pm from Monday to Saturday except Public holidays, or National holidays. Write to us at enquiry@gadgetspune.com You will be answered maximum within 72 working hours.

About Company

Contact Us

FAQ

Top